State Farm® Insurance Agent Audrey McFarlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Calhoon
November 11, 2024
"Christian Ortega has been great to work with especially with our relocation to Chicago and needing renter's insurance. Quick responses make all the difference."
"Stephanie, Welcome to Chicago! We appreciate you!"
Bill Gibbons
November 4, 2024
"My policy is coming up for renewal and I had some questions which could determine whether I would renew with Allstate or look for other quotes. I called the Mcfarlin agency and Eddie Chen was answered all of my questions, did research on questions he could not answer immediately and was incredibly responsive. He is a credit to the agency. I will renew."
"Hi Bill, Let me thank you for the 5-Star rating of the service provide by our newest team member Eddie Chen. Welcome to the State Farm family. "
Valerie Patron
November 4, 2024
"I love the service here Janet was so helpful very thorough she is a Great employee,kind ,excellent service I would recommend her to all of my friends &family Thank you so much Janet you are the sweetest person ever!!! Thanks for the policy"
"Valerie, Thank you for the 5-Star rating. Janet is our service specialist. Our goal is to provide excellent service that is a pleasant surprise. Come by any time. We would love to meet you!"
Kings Man
November 4, 2024
"Man Yi good service"
"Thank you for rating Man Yi's service. We appreciate the 5-Stars!"
Allison Wang
November 4, 2024
"Man Yi has been such a blessing for me. Amazing services, would recommend to all :)"
"Allison, Thank you for rating Man Yi with 5-Stars! Today, we celebrate our 200th review. "
Alex Torres
November 4, 2024
"I have been with statefarm for years now since I've purchased my vehicle and always asked for Krystina's assistance! She's been nothing but helpful and makes the process so easy."
"Alex Thanks for the 5-Stars. I’m pleased Krystyna was able to assist"
Oscar Casas
November 4, 2024
"It’s a pleasure talking to the people at Audrey Mcfarlin! Krystyna is always is so welcoming and so knowledgeable about all aspects of insurance. She is very thorough and professional."
"Oscar, thank you for the 5-stars. Krystyna takes pride in knowledge of State Farm systems. Professional is her middle name. lol. "
Lulu Ceballos
November 4, 2024
"I was looking around for car insurance and happened to come across Audrey's office on Google. I called and was connected to Christian. He was very thorough and efficient. As far as shopping around for insurance goes, this is typically not something any of us enjoy doing, but it was less of a hassle than I imagined with his help. When I decide to get renter's insurance or additional life insurance the future, I will be sure to reach out to this team. Thank you!"
"Lulu. Thank for for making our Google reviews count! I’m pleased Christian was able to assist . "
Andrew Travis
November 1, 2024
"Give Sam Mayberry a raise! lol Incredible service as always. For real though these folks are on it and do good work"
"Andrew, I am more than grateful that Sam is a part of our team. She excels at service. Thank you for the 5-Stars."
li yanchen
October 31, 2024
"Absolutely astonished by the customer service. Truly a blessing and turns out the “save with State Farm” is true. Better deals at much better rates on just about everything, and my insurance guy Man YI got me set up good! Man Yi good services"
"Man Yi is truly a blessing. Well said!"
Vincent Liu
October 31, 2024
"Great and quick service"
"Vincent, Thank you for the 5-Stars!"
John Micensky
October 31, 2024
"Sam Mayberry has been an extremely reliable and helpful member of your team!"
"John, Service is what we attempt to deliver. Thank you for recognizing our efforts."
Brett Venhuizen
October 30, 2024
"Worst telemarketer ever from State Farm. Non-stop calls weekly. I would suggest to not use this representative unless you want calls repeatedly every week to sell you something"
"Brett, My apologies for the disturbance. We are aware that we must respect the wishes of our potential clients. Advising us, rather than registering your complaint online would have been greatly appreciated. Please consider removing this review, as it does not reflect our position on telemarketing. Thank you in advance."
Trevor Kehoe
October 29, 2024
"Sam was very helpful and quick to solve my problem."
"Hi Trevor I’m glad Sam was helpful. Please tell a friend "
Timo Nequin
October 26, 2024
"Sam was super efficient at both responding to my questions and also arranging a rental car for me! Very grateful!"
"Timo, Audrey McFarlin State Farm is has a focus on service. We understand that is large part of the reason you selected the State Farm product. "
debsankar banerjee
October 26, 2024
"Have been using their service for car insurance for over an year now. Gave me much better rates than I could find myself. Also very responsive in case you need their help. Had very good experience interacting with Sam & Krystyna."
"I'm pleased that you had the experience of service from our sales manager and service manager. Thank you for the 5-Stars!"
Dwight Hammond
October 24, 2024
"Janet was very helpful"
"Hi Dwight, Thank you recommending Janet. She is a valuable member of the team."
Lara Tolks
October 16, 2024
"Samantha Mayberry was my agent. She was so helpful! Thank you so much!"
"Lara, I'm pleased that you experienced Sam's professionalism. We appreciate the 5-Stars."
Priscilla Garcia
October 15, 2024
"I needed some assistance with car insurance and Sam Mayberry was so great. She was very knowledgeable. The experience was quick and efficient."
"Hi Priscilla, Samantha is an asset in our office. It is always her goal to demonstrate that every client is important."
Meiyu Lin
October 10, 2024
"Man Yi的服务特别好,虽然我不会说英文,但是在Man Yi的帮助下十分顺利地完成,很感谢她的帮助,华人都可以来找她!"
"We appreciate your comments! The good news is ManYi is valued member of the team that speaks Cantonese and Mandarin. "
srg astros
October 9, 2024
"Samantha Mayberry was my agent and she made the process extremely easy. Very prompt and friendly service."
"Thank you for the 5-Star rating. Sam is the best!"
Luo Xiangquan
October 8, 2024
"Man Yi good services!!! they are very nice and friendly, especially for cmy."
"Luo, Thank you for the 5-Stars! Tell a friend that ManYi speaks Cantonese and Mandarin. She is a great resource in the community. "
Leon Lin
October 8, 2024
"Man Yi is an amazing agent, she is patient with all my questions, and she is able to resolved all of them. Love and appreciate her service."
"Leon, Thanks for the 5-Stars. Man Yi is a valuable member of our team. She values being of service."
Sharon W
October 2, 2024
"Christian is amazing and more handsome than Jake. He helped me with my home and auto insurance. Highly recommended."
"Hello Sharon, Christian is highly skilled in home and auto coverage. Please recommend him for Life insurance as well!"
Ellybeth
September 30, 2024
"Called in today for an instant same day quote and was a seamless experience. Sam was very pleasant and helpful. Christian was able to get this in my hands within the 10 15 mins I had. I was able to get insured and pickup my new vehicle. I appreciate all your help!"
"Ellybeth, Thanks for the 5-stars. Christian and Sam are the essence of team work. We are please to be of service "