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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mason Bowman

March 25, 2025

5  out of  5
rating by Mason Bowman
"Helpful, thorough, and best of all, responsive"
We responded:
"Mason Thank you very much for the 5 Stars Audrey"
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Susan Roth

March 20, 2025

5  out of  5
rating by Susan Roth
"Sam Mayberry was very helpful to respond to my mortgage company’s request for my insurance coverage. She went above and beyond the call of duty to help me and sent me a copy which I requested."
We responded:
"Susan, Thank you for your generous comments. Sam is very competent and thorough. Thanks for the 5-Stars! - Audrey"
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Jose Newell

March 19, 2025

5  out of  5
rating by Jose Newell
"Sam is outstanding. Attentive, responsive, and professional describe her service."
We responded:
"Jose, Thank you for the 5-Star rating! - Audrey"
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Kailah Sanders

March 18, 2025

5  out of  5
rating by Kailah Sanders
"Krystyna was amazing. Thank you State Farm for assistance and lower rates"
We responded:
"Kailah, I'm pleased to know Krystyna offered you her 5-Star service. Trust that you are in good hands! Thank you! - Audrey"
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Nikolaj Jelen

March 17, 2025

5  out of  5
rating by Nikolaj Jelen
"I've been a State Farm customer for several years now, and I couldn't be happier with their service. Anytime I've needed assistance about my policy or filling a claim, their team has been incredibly responsive and helpful. They make the entire process easy, which gives me a peace of mind knowing I'm well protected. I highly recommend Audrey Mcfarlin State Farm to anyone looking for reliable insurance and friendly customer support!"
We responded:
"Niko, An experienced commenter is valued. I’m pleased that we have sustained our level of service for 18 years! Thank you for being the better part of Audrey McFarlin State Farm! "
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Dennis Friedman

March 17, 2025

5  out of  5
rating by Dennis Friedman
"Sam dealt efficiently, pleasantly and promptly with my auto insurance issue."
We responded:
"Dennis Thank you for commenting on the service provided by Sam. We appreciate the 5-Stars. - Audrey"
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Michael Scott

March 13, 2025

5  out of  5
rating by Michael Scott
"Intelligent, nice, respectful and very helpful"
We responded:
"Thank Michael for the 5-Stars - Audrey"
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Matthew Grande

March 10, 2025

5  out of  5
rating by Matthew Grande
"Christian Ortega was very knowledgeable and got me setup with an incredible auto insurance policy!"
We responded:
"Hi Matthew, We appreciate the review. Thanks for taking the time call our agency. Thanks again, Audrey McFarlin State Farm Insurance."
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Steve Markwell

March 4, 2025

5  out of  5
rating by Steve Markwell
"Krystyna was on top of this from the get go. We were looking to add a second car and she was able to generate a quote while we were doing the test drive. Even better, she followed up the next day with an additional discount we'd overlooked. Really fast, easy and most importantly cost saving! This team is fantastic!"
We responded:
"Steve, Thank you for your generous comments. We are busy and many obtain quotes online. We always follow up the next day, as discounts and value are often overlooked. We appreciate the 5-Stars - Audrey"
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Joel W. Merriweather Sr.

February 27, 2025

5  out of  5
rating by Joel W. Merriweather Sr.
"Krystyna is my guardian angel. Not only that, but the entire staff greated me and treated me like a VIP. The young handsome gentleman, Christian, is such a smart guy and took care of me too. I am so glad to have all my insurance policies with state farm now. Auto, home and life insurance. Highly recommended."
We responded:
"Joel, Well Krystyna is MY guardian angel. She is very thorough and truly cares and loves insurance. Thank you for the 5-Stars - Audrey"
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Jose Diaz

February 27, 2025

5  out of  5
rating by Jose Diaz
"I have always had a great experience working with Audrey’s office and insurance specialists like Christian at State Farm. He is knowledgeable, patient, and goes above and beyond to answer all my questions. He made the process smooth and easy, ensuring I had the right coverage for my & my family’s needs. His excellent customer service and professionalism truly stand out. Highly recommend working with him & this agency"
We responded:
"Hi Jose, Thank you for the compliments. Christian and I appreciate it. - thanks Audrey"
Profile photo of Joelkanaza- Officiel

Joelkanaza- Officiel

February 21, 2025

5  out of  5
rating by Joelkanaza- Officiel
"Great insurance with friendly price . If you want to save go to STATE FARM INSURANCE. You will be fine. Thanks"
We responded:
"Joel, Thank you for the 5-Star Rating for Audrey McFarlin State Farm. We appreciate the vote of confidence - Audrey"
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Sheldon Yarbrough

February 20, 2025

5  out of  5
rating by Sheldon Yarbrough
"Great customer service experience. On point with everything."
We responded:
"Sheldon, thank you for the 5-Star review. - Audrey"
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Krysia Kowa

February 13, 2025

5  out of  5
rating by Krysia Kowa
"Christian, Krystyna, and Samantha are top notch!!! They helped me get all my policies with the proper limits. They helped me save and be better protected. I can’t thank them enough. 😊 I will defiantly send you guys all my family and friends. I would give you more than 5 stars if it were possible. 💯"
We responded:
"Krysia, Im pleased you received 5-Star Service from our team! - Thanks for joining the family. - Audrey"
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Dorothy Theodosis

February 13, 2025

5  out of  5
rating by Dorothy Theodosis
"Excellent service by Kelly and Sam!"
We responded:
"Dorothy, I'm pleased that you enjoyed the service of Kelli and Sam. - Please tell a friend. - Audrey"
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Brett Venhuizen

February 12, 2025

1  out of  5
rating by Brett Venhuizen
"Worst telemarketer ever from State Farm. Non-stop calls weekly. I would suggest to not use this representative unless you want calls repeatedly every week to sell you something. UPDATE: Feb 12th the calls are continuing to happen from them. PLEASE REMOVE ME FROM ALL YOUR LISTS"
We responded:
"Brett, My apologies for the disturbance. We are aware that we must respect the wishes of our potential clients. Advising us, rather than registering your complaint online would have been greatly appreciated. Please consider removing this review, as it does not reflect our position on telemarketing. Thank you in advance."
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Jan Peterson

February 12, 2025

5  out of  5
rating by Jan Peterson
"Wonderful agency! So knowledgeable, helpful, and responsive! I highly recommend!"
We responded:
"Jan, Thank you for the 5-Stars!!!! I'm pleased we were helpful. - Audrey"
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Caylin Karvonen

January 30, 2025

5  out of  5
rating by Caylin Karvonen
"Always friendly & incredibly helpful!"
We responded:
"Caylin, Thank you for the 5-Star rating. - Audrey"
Profile photo of Brian McCarrin

Brian McCarrin

January 29, 2025

1  out of  5
rating by Brian McCarrin
"They cash the check but don’t answer calls. Untrained and NOT professional. Lizett seems to be the main problem and Audrey was “unavailable”. When I had a massive issue regarding coverage “Audrey was out of town”. Nobody can answer questions and honesty is nowhere to be found."
We responded:
"Hello Brian We are saddened that your experience was less than desirable. Risk management is a cooperative relationship. Even the Agent deserves a vacation after a year. We look forward to working with you. -Audrey "
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Chester Bryant

January 21, 2025

5  out of  5
rating by Chester Bryant
"Christian is the man! This is the best agency ever. They all take care of me and go above and beyond. Krystyna and Samantha too. Go here for the VIP treatment and your insurance."
We responded:
"Chester thank you for the 5Star review"
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Greg McKnight

January 21, 2025

5  out of  5
rating by Greg McKnight
"Staff always quick with responses."
We responded:
"Greg! Thank you for the prompt review of the service. We appreciate the 5-Stars- Audrey"
Profile photo of Rachel

Rachel

January 16, 2025

5  out of  5
rating by Rachel
"Christian Ortega is incredible. He was thorough in answering all my questions, gave me a great premium, and really helped my transition into a new city so much better. I trusted his work and he was very transparent with me and tailored my needs. Cant say enough good things!"
We responded:
"Rachel I’m pleased Christian provided you an exceptional experience. Please tell a friend- Audrey"
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Ashley Stone

January 15, 2025

5  out of  5
rating by Ashley Stone
"Janet was professional, prompt, and informative."
We responded:
"Ashley Janet is a very bright and bilingual team member. She is always pleased to assist. -Audrey "
Profile photo of David Wong

David Wong

January 14, 2025

5  out of  5
rating by David Wong
"Calling first time calling Adrian to pay for our car insurance talk to Janet and Sue was very friendly and very helpful and excellent service."
We responded:
"David. Thank you for the 5 Star rating. I’m pleased that Janet was able to assist. Audrey "
Profile photo of Beauty McClora

Beauty McClora

January 11, 2025

5  out of  5
rating by Beauty McClora
"Excellent, efficient customer service."
We responded:
"Beauty, Thank you for your 5-Star review - Audrey"