State Farm® Insurance Agent Audrey McFarlin

"The whole office is clueless -- I have had multiple conversations (at least 4) with the staff regarding cancelling a policy and they are not able to figure out this simple process over the last two weeks. They claim something is done and then a mail arrives from state farm claiming something else -- I wonder how they are managing so many clients."

"Jacob Bettencourt was very helpful and knowledgeable. Highly recommend"

"Jacob is great to work with!"

"Krystyna has been extremely helpful and prompt in her responses in getting my 3 policies switched over from my previous insurance carrier, as well as helping me with navigating the claim process after a minor car accident. Thanks Krystyna!"

"Karol Vilchez is super helpful great to work with. Audrey's office is always helpful."

"I had a great experience working with Kelli Basile, she was so professional and great to talk too. She answered all my questions and made the experience a great one!"

"Kelli helped me with some issues I was having. She was super helpful and very professional."

"I had the pleasure of speaking and working with Krystyna on my insurance renewal. She was extremely helpful and professional and helped me with any questions or concerned I my have had. Will definitely recommend her services for all insurance needs."

"5 stars to Jake for efficient and excellent customer service with my renter's policy. I explained what I needed to move into my new apartment, and he took care of every detail right away. I have been a very satisfied customer of Ms Mcfarlin's agency for some years now. Thanks again Jake, Cheryl Keith"

"Jake is very professional and always goes above and beyond. He’s the best!"

"Kelli is an awesome worker and super helpful! 5 stars!!"

"I've been with State Farm for years. I just added auto insurance to my policy, and Angel made the process so easy. He reached out almost immediately after I requested a quote so that I could begin the policy immediately and drive the car home from the dealership. Angel even reminded me to sign my paperwork the next day!"

"Thank you Krystyna for being very responsive and helpful and always trying to find me the most reasonable rates!"

"Right away to the Issue, no bull liked that saved 40 per month compared to Great Northern INS. Then GNI tried setting me up with cheaper rates they should have done that from the beginning not after I left them."

"Anytime I call they are extremely helpful and professional"

"Christian was great and made setting up my new homeowner's insurance super easy!"

"They have been my insurance provider since moving back to Chicago in 2023. They are reliable, professional and prompt. Karol and Krystyna are great to work with."

"I would like to express my gratitude to my real estate insurance agent and the entire company team for their professionalism, attentive attitude and high level of service. From the very beginning of the communication, the agent proved himself to be a competent specialist — he explained in detail all the insurance conditions, offered optimal options taking into account my needs and quickly completed all the necessary documents. All the stages of interaction were easy and comfortable. It was especially pleasant to feel that my questions were not ignored, and I received all the requests.(a) Clear and understandable answers. I recommend this company to anyone who values reliability, transparency and quality service. Thank you so much for your excellent work!"

"Christian from State Farm was just incredible! Amazing experience with getting the right quotes for insurance policy. Highly recommend!"

"Kelli is very helpful. Love this office!!"

"Christian Ortega was extremely helpful in explaining the new coverage and lumping in my auto policy with my current homeowner's policy. I really appreciated his patience in walking me through each and certainly the savings that came with it. Thank you!"

"Handled everything at my pace and helped me through all my crazy questions. Got insurance and felt happy after."

"Christian and Kelli took great care of me in my transfer to a new state! Reach out if you want quick, kind service :)"

"Krystyna was truly a pleasure to work with. She's very knowledgeable and the process of switching over all my policies was smooth and efficient. Thank you Krystyna"

"Jake was very nice and professional. He helped me move my policies from another state. Recommended."