State Farm® Insurance Agent Audrey McFarlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shay DaLady Boss Bankè
January 9, 2025
"Best insurance ever will recommend has the best customer service and Eddie was very helpful with all my questions comments and concerns"
"Hi Shay. Thank you for the fabulous review!!!"
Dennis Dunaway
January 7, 2025
"Man Yi & Sam provided great service! Thanks for your help quickly getting a new car on our policy!"
"Dennis, You experienced the service of the dynamic duo! Thanks for the 5-Star rating of ManYi and Sam! - Audrey"
ada casas
January 7, 2025
"The entire staff at the South Loop State Farm on Michigan Avenue have been both professional and warm to me and my family. I've been very fortunate in choosing State Farm and highly recommend them for all your insurance needs."
"Ada, Thank you for the glowing service endorsement of the team. We appreciate the 5-Star rating."
Michelle Lechtenberg
January 7, 2025
"Krystyna has been extremely helpful and polite. Each time I reach out with questions, she is always on top of it. Thank you for always being there to help!"
"Hi Michelle, Thank you for the 5-Stars! Krystyna is always of great assistance. Please continue to reach out and please refer a friend!"
Carolyn Ashley
January 6, 2025
"Quick and easy time getting auto insurance coverage. Thank you Krystyna Bukowska!"
"Carolyn, Thanks for commenting. Greatly appreciate your time."
Mai (mai_lol1)
December 31, 2024
"man yi good service thank you"
"Mai, Thank you for your 5-Star Review. We strive to deliver good service. I'm pleased to know that ManYi met your expectation.- Audrey"
Colin Bamford
December 19, 2024
"Victoria was a delight to work with!"
"Colin, Thank you for the 5-Stars!"
Brad Nadborne
December 19, 2024
"I had let a policy lapse and called in to hopefully get it updated. In the most professional, courteous and attentive manner possible, Sam took care of everything!! Outstanding service that really stands out. Thank you, thank you, thank you!!"
"Brad, Thank you for commenting on Sam's service. We appreciate the 5-Stars.- Audrey"
Jessica Burton
December 17, 2024
"Thanks for all your help, I definitely appreciate your service"
"Jessica, Thanks for the 5-Star Review. Im happy we could help!"
Min Lee
December 14, 2024
"I worked with Christian Ortega for the last year. He is diligent and meticulous. His last offer to move to State Farm the auto insurance save me a lot of money by bundling it with my existing homeowner policy!"
"Min, Thank you very much for the 5-Star Rating of Christian's service. There is a great deal of value in the State Farm bundle. You were wise to take advantage of the offer. - Audrey"
Alfonso Diaz
December 6, 2024
"Had a phone call with Sam from State Farm. She was really helpful very detailed and makes sure you understand your policy for your insurance."
"Alfonso, Thank you for much for commenting on Sam's level of service. Its appreciated. - Audrey"
li ang
December 5, 2024
"I strongly recommend agent Man Yi. She works very efficiently and helps her customer find the right product."
"li Thank you for recommending ManYi! Your 5-Stars is appreciated "
John Engel
December 5, 2024
"Had a nice call from Sam at State Farm Insurance. Helped me understand the coverages I have and offered coverages I didn't have. No high pressure selling. I will always recommend State Farm and Audrey McFarlin agency."
"Thanks John for the insurance review. Let us know how we can be of service. "
Darwin Pesantez
November 27, 2024
"Happy to be back with State Farm and even happier to have Krystyna as my agent. She made sure I was fully covered all around and made the process to start my policy very easy. Not mention she is always a call away if I ever have any questions regarding my policy. Thank you Krystyna!!"
"Darwin, on behalf of Krystyna and the team, welcome back! Thank you for the 5-stars. "
J M.
November 27, 2024
"My rates recently went up and I looked for quotes in a couple different places and I just wasn’t satisfied with the costumer service. I’m happy I found this office and Victoria was extremely helpful not only did she find me as many discounts as possible on my auto but had a great rate for my home as well. I’m a single mom of two children and I had been concerned for months thinking what would happen to them if I was to pass away and it was like she knew! She explained all the different products they have and helped me set up life insurance that is very affordable. Thank you Victoria for your service !"
"JM. Thank you for commenting on the service provided by Victoria. Happy Thanksgiving "
Jackie Tyiran
November 26, 2024
"South Loop helped me with all my insurance needs. Loved working with Sam! Would recommend."
"Jackie, thank for rating Sam 5-Stars! She is a true asset. Let us know if we can be of further assistance. Thank you-Audrey"
Bev Milligan
November 22, 2024
"Sam assisted me and provided a fast and accurate answer. I inquired if a friend is using my car do I need to insure them? She explained if they are not living here the answer is No. Such a relief. I cannot drive until I am able to walk better. Thank you."
"Bev Thank you providing your review of the service provided by Sam. We appreciate the 5-Stars. "
Shawn Seigler
November 21, 2024
"Janet was helpfull"
"Shaw Thanks for reviewing the service provided by Janet. We appreciate the 5-Star rating. "
Stephanie Calhoon
November 11, 2024
"Christian Ortega has been great to work with especially with our relocation to Chicago and needing renter's insurance. Quick responses make all the difference."
"Stephanie, Welcome to Chicago! We appreciate you!"
Bill Gibbons
November 4, 2024
"My policy is coming up for renewal and I had some questions which could determine whether I would renew with Allstate or look for other quotes. I called the Mcfarlin agency and Eddie Chen was answered all of my questions, did research on questions he could not answer immediately and was incredibly responsive. He is a credit to the agency. I will renew."
"Hi Bill, Let me thank you for the 5-Star rating of the service provide by our newest team member Eddie Chen. Welcome to the State Farm family. "
Valerie Patron
November 4, 2024
"I love the service here Janet was so helpful very thorough she is a Great employee,kind ,excellent service I would recommend her to all of my friends &family Thank you so much Janet you are the sweetest person ever!!! Thanks for the policy"
"Valerie, Thank you for the 5-Star rating. Janet is our service specialist. Our goal is to provide excellent service that is a pleasant surprise. Come by any time. We would love to meet you!"
Kings Man
November 4, 2024
"Man Yi good service"
"Thank you for rating Man Yi's service. We appreciate the 5-Stars!"
Allison Wang
November 4, 2024
"Man Yi has been such a blessing for me. Amazing services, would recommend to all :)"
"Allison, Thank you for rating Man Yi with 5-Stars! Today, we celebrate our 200th review. "
Alex Torres
November 4, 2024
"I have been with statefarm for years now since I've purchased my vehicle and always asked for Krystina's assistance! She's been nothing but helpful and makes the process so easy."
"Alex Thanks for the 5-Stars. I’m pleased Krystyna was able to assist"
Oscar Casas
November 4, 2024
"It’s a pleasure talking to the people at Audrey Mcfarlin! Krystyna is always is so welcoming and so knowledgeable about all aspects of insurance. She is very thorough and professional."
"Oscar, thank you for the 5-stars. Krystyna takes pride in knowledge of State Farm systems. Professional is her middle name. lol. "