State Farm® Insurance Agent Audrey McFarlin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kari Hermansen
November 8, 2025
"Claire was extremely friendly and helpful. I needed to make some changes to my policy, and she spent a lot of time making multiple changes. She also remembered I said I wanted to add something, and a couple of weeks went by, she followed up with me to find out if I still wanted to do it, which I appreciated, since I hadn't gotten to it yet."
"Hi Kari Thanks for commenting on Claire’s service to your policies. We love to review. It’s better to identify gaps in coverage before the coverage is needed. We appreciate the 5 stars and thanks again for taking the time to review your coverage and our performance Audrey "
Howard Reed
November 6, 2025
"I had the pleasure of meeting and speaking with Claire several times regarding different kinds of insurance plans that are offered. Such a WONDERFUL experience!!! I HIGHLY recommend Claire as a person to go to and get information along with quotes to help you navigate your insurance process!!! Very kind, considerate, understanding and compassionate about helping someone!!"
"Howard, thanks so much for your WONDERFUL comments. Claire is pleased to assist. We appreciate your 5 Stars! - Audrey "
Colby Works
November 5, 2025
"Krystyna was so great to work with! She made everything quick and easy and was a delight!"
"Colby, on behalf of Krystyna and myself, your comments are welcome - Audrey "
Mason Bowman
November 5, 2025
"Always quick to respond to questions and implement updates. Thanks Claire!"
"Thanks Mason. We appreciate the 5 stars- Audrey "
Lisa Salemi
November 2, 2025
"Claire was very responsive and helpful in responding to my request. She rerouted an email to right person and efficiently handled issue from start to finish."
"Lisa, thank you for 5-star rating. I’m pleased that Claire was efficient- Audrey"
Brenda Summerville
October 31, 2025
"I love my agent and staff! Very professional, knowledgeable and responsive! I highly recommend them!"
"Brenda We love you too!!!!- Audrey"
Lee Jerousek
October 31, 2025
"My wife and I moved our insurance business from Michigan to Chicago, IL. Audrey and her team made the transition easy for us."
"Lee welcome to Chicago!!!! We appreciate the 5 Stars- Audrey "
Bertha
October 30, 2025
"Jacob Bettencourt is the name of the most exceptional insurance agent we have ever encountered. He has been instrumental in assisting my wife and me in transitioning from our previous insurance provider to State Farm. Through his expertise, we have come to the realization that we could potentially save hundreds of dollars by taking advantage of the comprehensive deals offered based on various household circumstances and driving history. His dedication has inspired my family to prioritize saving money, which we can now allocate towards cherished family time. Thanks Jacob truly appreciate that outstanding interest in helping others"
"Bertha, thanks for your kind remarks. Jacob values our clients 5 Stars is our goal. Thank you Audrey "
Elliot Melsness
October 30, 2025
"Jake went above and beyond! He reached out to get me an AMAZING deal on life insurance. Definitely looking out for my best interest... will 100% recommend."
"Elliott thank you for your recommendation. Life insurance is so important. Many over estimate the cost and UNDER estimate the consequences of not have ENOUGH life insurance- Audrey "
Cliff Billing
October 30, 2025
"Great customer service and due diligence with helping the customer"
"Cliff, thank you for acknowledging our efforts. - Audrey "
Eryn Wanyonyi
October 29, 2025
"Claire was very helpful in discussing policy changes and offerings. Made the transition seamless."
"Eryn, we are pleased to make it easy. - Audrey "
Marge Waszkiewicz
October 28, 2025
"Clarified home owner insurance questions throughly. Easy to work with. Thank you Kelli!"
"Marge, thank you so much for your kind remarks regarding Kelli. - We appreciate the 5-Stars - Audrey"
Kwang Lim Lee
October 14, 2025
"Claire has been very attentive and helpful right from the beginning. The process of getting a new autoinsurance was easy and straightforward. Definitely recommend working with Claire!"
"Kwang, Thank you for the 5 Stars. Claire and I appreciate your remarks. - Audrey"
Rita Madas
October 13, 2025
"I had a question about my renters policy and Kelly provided all the information I need. Very thorough and concise answers. Created everything up for me."
"Rita, I'm pleased that Kelli was able to obtain information that assisted you. Please tell a friend! - Audrey"
Samantha House
October 13, 2025
"Jake was very helpful in getting me set up with renters insurance. He was able to answer all my questions and get me set up quickly and painlessly. I appreciate his help!"
"Samantha, I'm happy that Jake assisted. Yes it was Jake from State Farm! lol - Audrey "
Alexandra Abalo
October 8, 2025
"Claire was great to work with when adding on car insurance. She was very communicative and made the process fast and easy."
"Alexandra, Thank you for commenting on Claire's service level. She is the newest member of the team and working out beautifully. Thank you for the 5-Stars! - Audrey"
Remi Auxenfans
October 8, 2025
"Claire was a thorough, pleasant and effective help on the phone today for all of our insurance needs. Many kudos!!"
"Remi, Thank you for commenting on Claire's service level. We appreciate you taking the time to offer a 5-Star rating - Audrey"
Thomas Reilly
October 7, 2025
"Krystina Claire and Kelli are all amazing workers and helped me with my insurance! Thank you State Farm!!!"
"Thank you Thomas for your comments on the team! We appreciate the 5-Stars - Audrey"
Chandresh Sheth
October 2, 2025
"Claire and Kelli both very helpful and clever girls"
"Chandresh, I'm pleased and encouraged that you recognized the brilliance of my team. We try to provide 5-Star service - Audrey"
Ethan Sippy
October 2, 2025
"Krystyna was very polite and helpful and had my issue resolved in under 5 minutes"
"Ethan, As you may have recognized Krystyna is the office manager. She is competent and truly enjoys the industry. Feel free to refer a friend. - Audrey"
Sarah Tysk
October 1, 2025
"Krystyna helped us get our new homeowners policy set up and was very easy to work with. Was flexible and followed up with us when we were distracted by everything else with the move to make sure there were no gaps in coverage!"
"Sarah, Congratulations on the new home! Rest assured that we are here as you settle in. We appreciate the 5-Stars - Audrey"
Olawunmi Olurin
September 30, 2025
"Five stars for sure! I got the best premium auto insurance thanks to Krystyna. She’s the best"
"Olawunmi, We appreciate the 5-Star rating. The best to you - Audrey"
Edie Hitchcock
September 30, 2025
"Kelli helped me out quickly and knowledgeably with a payment issue I had and I'm very grateful for her excellent work! Many thanks!"
"Edie, I'm pleased that Kelli was able to assist. Make sure you take advantage of the website which places all your policy information at your fingertips. - Audrey"
Justin Kroll
September 29, 2025
"For the last year that I’ve been working with the Audrey McFarlin State Farm office I’ve had nothing but good experiences. Most recently Kelly helped me revisit my policy before renewal and made going through it quick and easy. I would definitely recommend giving Kelly a call with any/all insurance related questions in the future."
"Justin, We absolutely adore our long term clients. It is our pleasure to be of assistance. - Audrey"
Amy Marron
September 26, 2025
"We were extremely satisfied with our experience at State Farm South Loop. Krystyna was knowledgeable, friendly, welcoming and put us at easy. Because of Krystyna we will turn to State Farm with any additional needs in the future."
"Amy, Krystyna is the office manager and works very hard. She believes in the product and it comes through in her interactions. - Audrey "