State Farm® Insurance Agent Audrey McFarlin

"Very engaging and nice, great and engaging conversations. Gets the job done plus good energy."

"Really like the information she gave and was able to give me a chance to look everything over."

"Wonderful experience dealing with Krystyna, worked out a great and easy policy for my car, saved me time and money!"

"Jake at State Farm was extremely friendly and helpful. He went out of his way to help me with my car insurance. My quote was so fabulous, it literally left me speechless. I have recommended him to many other people for auto insurance and will continue to do so. I highly recommend him for insurance needs. Thank you Jake at State Farm."

"She was very nice and helpful throughout the whole process."

"If you need some kind of insurance Kelli at statefarm at the south loop location can look for really good deals on insurance. Kelli is also educated at statefarm, good explanations and a good followupper to see if insurance is needed. Go Kelli!!!"

"Jacob was so great! Very helpful and explained very well the whole process and made it very simple. He answered all my questions regarding the drive and safe program. He also gave me a very competitive quote that pushed me to making my decision so much easier when it came to switching. It was a no brainer! Really great office In general!"

"Krystyna Bukowska was very helpful getting renters insurance for our new apartment! She was very friendly as well!"

"Krystyna was very helpful in helping me switch my renters insurance! She answered all of my questions and responded in a timely manner."

"Krystyna helped me very well to switch over my insurances. She made it clear everything and got a smooth transition. Thank you!"

"Excellent service. I call around looking for the right insurance policy, and after many dead ends i came to State Farm. Krystyna is a true professional. She helped me get a great bundle saved me money and time. Took me step by step and broke everything down for me real nice and simple. We need more agents like Krystyna in the world and more companies like State Farm. Hands down the best insurance you’ll ever get!"

"Jake was super helpful and made the process smooth and easy. Definitely recommend State Farm in South Loop"

"Kelli is INCREDIBLE! Kelli worked six straight hours helping me file my claim, emailing and contacting the claims department to gather me all proper documentation, and even spent an extra 30 minutes compressing a large file in order to email it all to me. Kelli is “THAT GOOD NEIGHBOR” who is selfless, kind, and always willing to help! 🙏🏼👌🏽🏡🫶🏼🙌. By far the best customer service with any organization I have ever encountered. Thank you State Farm and Aubrey for hiring people like Kelli to make your customers’ lives better."

"Krystyna was sweet and helped me with my insurance in a timely manner. She also gave me information on bundling plans and how I could save money!"

"Shoutout to this team for a smooth process of making sure all my concern regarding coverage of my vehicles and dwellings are taking care of. Thank you for doing that extra mile, above and beyond service."

"Kelly was excellent in answering my questions about my insurance policies. She was very knowledgeable and helpful!!"

"The whole office is clueless -- I have had multiple conversations (at least 4) with the staff regarding cancelling a policy and they are not able to figure out this simple process over the last two weeks. They claim something is done and then a mail arrives from state farm claiming something else -- I wonder how they are managing so many clients."

"Jacob Bettencourt was very helpful and knowledgeable. Highly recommend"

"Jacob is great to work with!"

"Krystyna has been extremely helpful and prompt in her responses in getting my 3 policies switched over from my previous insurance carrier, as well as helping me with navigating the claim process after a minor car accident. Thanks Krystyna!"

"Karol Vilchez is super helpful great to work with. Audrey's office is always helpful."

"I had a great experience working with Kelli Basile, she was so professional and great to talk too. She answered all my questions and made the experience a great one!"

"Kelli helped me with some issues I was having. She was super helpful and very professional."

"I had the pleasure of speaking and working with Krystyna on my insurance renewal. She was extremely helpful and professional and helped me with any questions or concerned I my have had. Will definitely recommend her services for all insurance needs."

"5 stars to Jake for efficient and excellent customer service with my renter's policy. I explained what I needed to move into my new apartment, and he took care of every detail right away. I have been a very satisfied customer of Ms Mcfarlin's agency for some years now. Thanks again Jake, Cheryl Keith"